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Communication & AI for Odoo

Email. Telephony. AI.Right inside Odoo.

MailDesk, PhoneDesk and MindDesk connect all of your customer communication and AI directly to Odoo. No unnecessary middleware, and full control over your data.

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You want to:use itsell itintegrate it
300+ customers
50+ countries
Odoo 17-19 Community & Enterprise
Made in Germany
Solution Partner in the BOP Alliance
MailDesk · PhoneDesk · MindDesk by Metzler IT

Three products. One system. All in Odoo.

Each product solves its own problem. Together they form your team's communication workplace, right inside the ERP.

MailDesk inbox in Odoo
MailDesk logo
Email

MailDesk

Microsoft 365, Gmail and IMAP directly in Odoo. Personal and shared mailboxes, true two-way sync and AI on every email.

  • info@, sales@, support@ as team mailboxes
  • Phishing check, summary, reply draft
  • One click: lead, ticket or quotation
Explore MailDeskRequest a demo
PhoneDesk call window in Odoo
PhoneDesk logo
Telephony

PhoneDesk

The phone system inside Odoo. Softphone in the browser, click-to-call and a voice AI that answers calls itself and talks to the caller.

  • An incoming call opens the contact
  • Every call as text on the contact
  • Runs on Odoo Community
Explore PhoneDeskRequest a demo
MindDesk AI employees in Odoo
MindDesk logo
Artificial intelligence

MindDesk

AI employees that work with your Odoo data. With their own permissions, budget and approvals. On your own hardware if you prefer.

  • Every answer shows the source record
  • MCP in both directions
  • Local models, audit log
Explore MindDeskRequest a pilot
What would you like to do?

Three ways to work with Metzler IT.

Whether you want to use our products in your own company, sell them to your customers or build them into your platform.

01 · Use

I want to use it.

Watch a demo, pick an edition, buy a licence. Small teams start right away in the shop, larger companies with a pilot and a quote.

For companies, freelancers, IT managers
Request a demo
02 · Sell

I want to sell it.

25 % from signature, 35 % as a Core partner. You invoice in your own name and the customer stays yours.

For Odoo partners, resellers, integrators
Partner programme
03 · Integrate

I want to integrate it.

Build MailDesk into your Odoo-based platform or your server. With an architecture workshop and a shared roadmap.

For platform providers, software vendors
Technology partnership
Odoo Experience 2026 · Brussels

Thank you for 150+ conversations in Brussels.

Saw MailDesk, PhoneDesk and MindDesk live at booth N3? Let's pick up where we left off at the Expo.

Continue the demoBook a partner call
150+conversations
3days at booth N3
5languages: DE EN FR ES NL
MailDesk interface
MailDesk · Email

Your entire inbox, right inside Odoo.

No more switching between Outlook and the ERP. Every email lands where the customer, the quotation and the ticket already are.

Changes in both directions
Read, moved, deleted: Odoo and the mail server stay in sync.
Rules in plain words
Describe a rule in one sentence. The AI builds the automation.
You choose the AI provider
OpenAI, Claude, Gemini, Grok, DeepSeek or a local model.
More about MailDesk
PhoneDesk interface
PhoneDesk · Telephony

A phone system that picks up by itself and takes notes on everything.

The AI greets the caller, understands them, answers and puts them through to a colleague when needed. The conversation ends up as text on the contact.

Odoo permissions control the AI
The AI only uses actions you have approved. PhoneDesk checks this on every call.
After the call: tasks
Mood, topics, urgency. They turn into CRM leads or helpdesk tickets.
Extensions as Odoo records
With history, permissions and automatic rollback if something goes wrong.
More about PhoneDesk
MindDesk interface
MindDesk · AI

AI employees that work in your Odoo. By your rules.

Every AI employee has a role, its own Odoo user, working hours and a monthly budget. The user's permissions limit what the AI can see and do.

You decide what runs without approval
Per action: on its own or with human approval. Every action is logged.
MCP in both directions
Odoo connects to other systems. Other AI tools connect to Odoo.
You control where data goes
With a local model, your data stays inside the company.
More about MindDesk
How the suite works together

From first contact to the Odoo record.

01 · EmailA request comes inMailDesk checks it for phishing and summarises it.
02 · CallThe customer callsPhoneDesk opens the contact, the AI picks up.
03 · AIMindDesk preparesQuotation, stock levels, open invoices.
04 · ApprovalA person decidesImportant actions wait for your approval.
05 · OdooOne recordLead, ticket or quotation. Everything on the customer.
Data sovereignty

Your communication. Your AI. Your data.

No Metzler cloud your business depends on. The software runs wherever your Odoo runs.

Built for German data protectionEmails, calls and records stay in your Odoo database.
On-premise or hosted in GermanyIf you like, we install the mail server and phone system as well.
AI on your own hardwareSpeech recognition, voice and language model can run locally.
Audit log and approvalsEvery AI action can be traced. A solid basis for your AI Act documentation.
MailDeskIMAP · M365 · Gmail
PhoneDeskPBX · voice AI
MindDeskAgents · MCP
Your Odoo databaseCustomers · orders · tickets · permissions · audit log
Mail serveryour own or cloud
Phone systemon site
AI serverlocal model
▸ Your data centre or German hostingCommunity & Enterprise
Odoo 20Ready from day one

Ready for Odoo 20 from day one.

MailDesk, PhoneDesk and MindDesk support Odoo 20. Every major version gets five years of support and security updates.

17181920 new
Odoo 20 & Metzler
Partner programme

Two partner tiers, plus referrals.

Your tier sets the discount on every licence, every add-on and every renewal. No need to ask for a price on each deal.

Reseller
25 %

From signature. Demo system, partner portal, invoicing in your own name.

★ Recommended
Core
35 %

€10,000 in licences or ten paying customers within 12 months, plus one trained employee.

Referral
10 %

Refer a mail server, telephony or AI server project to us. Paid out once the customer has paid.

Become a partnerBook a partner call
Integrations & technology partnership

Connects to the systems you already use.

And can be built into your own Odoo-based platform.

Microsoft 365Email
GmailEmail
IMAPEmail
OpenAI · ClaudeAI
Gemini · GrokAI
Local modelsAI
CRMOdoo
HelpdeskOdoo
SaleOdoo
DocumentsOdoo
CalendarOdoo
MCPStandard

Building a platform on Odoo? We integrate MailDesk into your product or your server. With an architecture workshop, technical documentation and a shared roadmap.

Request a technology partnership
Frequently asked questions

The short answers.

Is it licensed per user or per Odoo instance?
Per Odoo instance. Every authorised user in your database can use the products, with no extra charge per user.
Does it work with Odoo Community?
Yes. MailDesk, PhoneDesk and MindDesk run on Odoo Community and Enterprise, from version 17 to 20.
Where is our data stored?
In your own Odoo database, on your server or with German hosting. With a local AI model, even AI requests never leave your company.
We met you at Odoo Experience. What happens next?
Book a 30-minute online demo. We look at your Odoo and show you how our products fit in.

Email, telephony and AI belong in your Odoo.

30 minutes online. We look at your setup and show you what actually changes.

Request a demoGo to the shop